We Welcome Your Feedback!

If you have a compliment, concern or complaint, please email our General Manager, Cynthia Winthrope at [email protected] or call 250.542.9717

Submit your feedback in a way that works for you.

Send us a letter by mail to:

Interior Homecare Solutions
3907 – 27 Street
Vernon, BC
V1T 4X8

Drop by in person:

At our Head Office in Vernon (the address above) Click here for driving directions

Calls us:


Click the links to see our Code of Ethics and Complaint Resolution Policy.

Fill out our online form:

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We care about the health and wellbeing of our clients. If you have any concerns about potential abuse or the level of service being provided, contact Community Living BC (CLBC).

Click the links to Complaints About Service or Reporting Abuse & Neglect of a CLBC Client

If you need assistance completing a form or letter with your concerns, call 1-855-664-7972 to speak with an independent advocate for assistance.

Below is a Client and Staff Complaint Form.

Client and Staff Complaint Form

MM slash DD slash YYYY
Nature of Complaint(Required)
Provide a detailed description of the complaint, including relevant dates, locations, and any supporting information.